Comments on: Solved: How To Create A Password On Turkish Airlines Miles & Smiles Program

By: Lucija Bistrović

Lucija Bistrović — Sun, 05 May 2024 19:04:08 +0000

thank you! world needs heroes like you :)

By: Beau

Beau — Thu, 27 Jul 2023 02:44:12 +0000

July 2023 and the Turkish Airlines still doesn’t allow to create a password (since 2017 !)
In this “guide” the magic trick is “you must type all numbers” I and the 15 people i’ve made read this “guide don’t see at all what it means so it doesn’t help at all. A link to this “guide” has been made on another forum and noone managed to create and confirm a password on the website. So…Could someone please explain this in a more clear way ? if my (imaginary password) would be “a1b2c3” what means you “must type all numbers” ? I mean if my password si “a1b2c3” of course il wont type “abc” and would type the numbers too…”a1b2c3″. A paswword with 6 numbers (like 123456 is rejected too) so…Please help.

By: David

David — Sat, 20 May 2023 06:04:16 +0000

I’ve used various airlines services all over the world but Turkish airlines website + app + registration/ sign in workflow is the worst so far. I don’t know how it is possible to be so much a user unfriendly service. Apart from from all nonsense (6 digits password seriously?) I can not log in into the website once I am registered on the app.

By: Rohan Lala

Rohan Lala — Fri, 21 Apr 2023 02:30:37 +0000

In reply to Teke.

Hi Teke – it appears Turkish made an update and no longer accepts 3 consecutive digits. If you are still having trouble but believe you created an account I suggest try logging in via the mobile app. It was created by a separate technology provider and tends to work more reliably.
If that still doesn’t work I suggest filing a feedback form on their website here:
https://www.turkishairlines.com/en-int/any-questions/customer-relations/feedback/
Once you’ve completed the feedback form it will provide you with a reference number. Try calling Turkish call center and get directed to the reservations department. This will ensure you get an agent. Tell them you would like to speak to customer service and provide them with your reference number and they should be able to resolve your issue.
Turkish Airlines technology is very frustrating so hoping you get your issue resolved since the reward flight rates are generally great.

By: Teke

Teke — Fri, 21 Apr 2023 00:42:07 +0000

It doesn’t work now. I figured six digits meant all numbers, and when the first ones I typed in didn’t work I read the info and it said you couldn’t have the same number more than twice. So I fixed that and *supposedly* it created my account. But even though I’m entering the 9 digit number beginning with TK and the password that it accepted, I keep being told that what I have entered is invalid and I can’t log into my Miles & Smiles account. I’m not smiling. I tried to get through on Turkish Airlines and it too didn’t recognize my M&S number but there was NO WAY to get past the recorded options to speak to an agent. I’m ready to give up and I really wanted to use Turkish airlines to book rewards flights. If anyone has a phone number or way to reach TA directly, I’d appreciate it!

By: Khokhar Nisha Majid Khan

Khokhar Nisha Majid Khan — Sat, 25 Mar 2023 17:42:57 +0000

Yes jon in

By: HenryC

HenryC — Tue, 31 Jan 2023 18:08:40 +0000

Turkish Airline obviously does not like all numeric password, they put in restriction now not accepting 3 consecutive digits, now the old problem of the data entry field not accepting A-Za-z happens again in the “Verify password” field!

By: mafline

mafline — Tue, 17 Jan 2023 00:09:07 +0000

THANK YOU! Had the same problem!

By: laura

laura — Sun, 08 Jan 2023 13:23:16 +0000

Thanks!

By: Rohan Lala

Rohan Lala — Tue, 27 Dec 2022 22:50:37 +0000

In reply to John. I agree, Turkish is way behind in the tech department. Did you try using the mobile app? It's actually development by a different company so sometimes when you have trouble logging into the website the app will still work.